Frequently Asked Questions

Most Common Questions

What is your minimum for stickers and labels?

For each design, it is a minimum of 50 stickers or labels.

If you try and order less, our system will not let you complete checkout, so make sure to include 50 per design! If you have questions, please feel free to call us or send us a chat!

What is your turnaround time for stickers and labels?

From approval of the artwork, it takes 48 hours (meaning 2 business days) to get printed and shipped. We do offer different shipping options if you need your order faster than the standard ground shipping of 4-5 business days.

Why is there a red/blue line around my artwork?

If you’ve open up your order proof from us an you see this red line around your artwork, do not worry! This is called a die-line, and it tells our machines where and how you want your design to be cut. The different colors also tells us if it is for a sticker or for a label.

Can I get my order rushed?

We do offer same day printing and rush orders! Make sure to give us a call that way we can verify the timing with our production team. There is an additional rush fee that will be applied.

The only things we need from you is to complete your order through our online ordering system, attach your art (preferably AI or PDF), and once we send you the link to our proofing portal, make sure to approve right away and by 11am MST for us to get your order out by the end of the day. 

What formats are required?

File format: The following formats are acceptable for uploads: TIF, TIFF, EPS, AI, PSD, BMP, GIF, JPG, PNG, PDF. All file formats, ensure all layers are flattened.


Resolution: In order for an image to print correctly, all file formats must be submitted at a resolution of 350 dpi at 100% of the final print size, 1/16″ for safe zone away from the trim line, and bleeds .1″. When file resolution is lower than 350 dpi, the final print will have a substantial drop in the image quality.


Color Mode: We require that you provide us with print-ready digital files in CMYK color mod. Provide all black and white artwork in grayscale color mode. We do not accept any other color mode.

What is an art proof?

An art proof is a digital example of what your design will look like before printing. We send you a link to our online proofing portal for you to review your artwork and approve or reject and leave notes all in one place. Be sure to press the send button at the bottom so we receive your message! The purpose for these proofs are to ensure all the details are correct, the design is accurate, meeting expectations, and you approve for us to print your order.

Can I put more than one design on a roll?

No, not at this time. However, please call us at 720-618-5310 to discuss special orders. We will find the right solution for your situation.

Are your labels and stickers waterproof?

Yes, our custom labels and stickers feature a laminate that makes them waterproof and resistant to oil and chemicals. They’ll hold up great in a wide variety of applications.

Are you able to print white ink on clear and metallic labels?

For metallic and clear labels you can make different parts of your design metallic or clear and the rest of your design have an extra layer of white ink in order for those special effects to not show through.

This is a great way to highlight certain parts of your design to make it more elegant or transparent and the rest can act as important information.

 It’s also possible to print your design with white ink only, in case you want the thinness of the metallic/clear bopp with out the effect.

Why does it show this pink/purple/blue color on my artwork?

If you order either a metallic or clear sticker/label, these colored areas are to indicate which parts of your design will not show the special effect. So if it is pink like in the image below, those areas will have an extra layer of white ink printed first, so that the colored inks are not metallic/transparent. Everything else will have a transparent effect and the area indicated in pink will be opaque. If you see pink or purple, those colors also indicate to us whether the item is a sticker or a label.

Explore Topics


Have some questions about artwork?

Such as file formats, templates, proofs, vector vs raster, etc.
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Have some questions about shipping?

Such as turnarounds, costs, packaging, overnight shipping, split orders, etc.
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Have some questions about printing?

Such as the colors, inks, etc.
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Have some questions about stickers?

Such as types, weatherproof, sizes, shapes, minimums, etc.
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Have some questions about ordering?

Such as the process, quotes, expectations, payments, etc.
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Have some questions about anything else?

Such as cost, discounts, emails, website, account info, etc.
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Have some questions about labels?

Such as waterproof, size minimums/maximums, samples, etc.
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Have some questions about your experience?

Such as returns, refunds, satisfaction guarantees, etc.
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Have some questions about what our stuff is made of?

Such as adhesives, finishes, papers, type, etc.
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Still have questions?

Give us a shout! Visit our contact page or give us a call and we will answer any question you have!